6557 College Park Sq
Virginia Beach VA 23464
Mon - Tues 10:30-6:00pm
Wed - Sat 10:30-8:00pm
Military Circle Mall
880N Military Highway
Norfolk VA 23502
Mon - Tues 10:00-9:00pm
J&K Style Grill 12 oz glass tumbler
All orders are processed using the United States Postal Service (USPS).
Priority /Free Shipping orders are processed within a 48 to 72 hour from the date of purchase. Orders placed on the weekend, holidays.
ALL ORDERS WILL REQUIRE A SIGNATURE AT TIME OF DELIVERY
To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we do not take responsibility for the incorrect information. If the package is returned non-deliverable we will issue a store credit for the net price of your item(s) minus the shipping charge.
Shipping fees are non-refundable. If you refuse any shipments from , you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.
Priority Shipping is 5 to 7 Business Days
If within the continental US, your order should be received within 5 to 7 business days. Once your order has left our store, we will then send out an email to you with your tracking info. Please allow 24 hours after the item has left, to track your package online with USPS.
Express Shipping time-frame is 1 to 2 business days
If your order is placed Tuesday – Friday by 12 PM EST, your order will be shipped the same day. You can expect to receive your item the next day; unless you live in a 2- day area Express Mail Area. (Contact your local post office to check your area). Shipping and Handling Fees vary for Express Orders; please utilize the shipping calculator for the exact amount.
In Store Pick-up
If you are in the local Hampton Roads, VA (Norfolk, VA Beach, Portsmouth, Chesapeake, Newport News, Hampton, etc) you are able to shop online and pick up your items at our location in Virginia Beach. Typically, your order will be ready for pick-up at our store within an hour.
Should we have problems verifying your address using the USPS tracking system, your order processing may be delayed. Please use the same formatting that the USPS uses when delivering your mail. Include apartment or suite Numbers and always make sure you are using the correct zip code and city.
You have 14 business days from the date you received your order to return your items. Please use the address on the invoice to return your item. We find that the USPS Flat rate box is the less inexpensive shipping method when returning your item. Remember to keep record of your tracking number. Once your item is received, please allow 24/48 hours for your return to be processed. We will send your exchanged item or email you a gift certificate code that can be used on the site.
Upon receipt, please inspect your order immediately. If you believe you have received DEFECTIVE merchandise, you must contact us within 3 days at JKStyleGrill@gmail.com so we may address the issue. We cannot make exceptions once you have had the merchandise in your care for a longer period,
If your package refused or return from USPS; you're responsible for the shipping cost to re-ship package. J&K Style Grill does not issue refunds.
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